Court Looks Askance at Builder’s Mandatory Arbitration Clause
The relationship between builders of new homes and buyers of new homes is a multi-faceted one. In many cases there are exemplary stories of customer service and quality performance. Sometimes, though, there can be tensions and disagreements. In even the best of cases, there can be an awareness — as with buyers and sellers of resale homes — that the relationship between the parties may be adversarial. Even if there is no conflict at the time, both parties know that things may change down the road.